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StrategiCom

Every interaction, handled.

Have you ever wondered how much a fragmented customer experience could be costing your business? It's no secret that customers today have high expectations. If they encounter outdated tools or disjointed services, they're quick to move on—studies show that 60% of consumers will switch vendors after just one or two bad experiences.

Revolutionize Interactions with Cutting-Edge CX Tools

StrategiCom is dedicated to redefining how you connect with your customers. Our advanced CX tools are designed to streamline interactions and ensure every touchpoint is an opportunity to impress:

  1. 01

    Rapid Response

    Our solutions reduce long wait times and automate routine tasks, empowering your team to focus on what really matters—building relationships.

  2. 02

    Seamless Integration

    From robust collaboration and video conferencing tools to AI and analytics, we make sure you're equipped to communicate reliably, anytime, anywhere.

  3. 03

    No More Outdated Equipment

    Say goodbye to the headache of maintaining old systems. Our modern solutions are easy to update and scale as your needs evolve.

Download our CX Datasheet↓

Why StrategiCom's CX Solutions?

Choosing the right CX solutions can dramatically increase customer loyalty and spending:

  1. (01)

    Expert Guidance

    Our team is here to help you navigate the shift from on-premises to cloud communications without the need to upskill your entire workforce.

  2. (02)

    Optimized for Mobility

    Whether your team is in the office or working remotely, we ensure seamless connectivity across all platforms and devices.

  3. (03)

    Predictable Costs

    With no upfront infrastructure investment and centralized management, our solutions help streamline your budget and reduce costs.

  1. StrategiCom is a vendor-neutral telecom consultant and technology advisor that helps organizations modernize their communications and technology stack. Our roots are in telecom, but our expertise extends beyond communications systems. We provide expert guidance, unbiased vendor recommendations, and ongoing advisory support across the following areas:

    • Communications Solutions: UCaaS, CCaaS, data, network, satellite, SD-WAN, mobility and IoT
    • Software as a Service (SaaS): Microsoft, Google, ERP, CRM, productivity business applications
    • Artificial Intelligence (AI): Large language models, agentic AI, Copilot, chatbots, customer experience
    • Cloud Infrastructure: Public, private and hybrid cloud data centers, disaster recovery
    • Energy: EV charging, water and waste, electricity, natural gas, solar
    • Cybersecurity: Network, endpoint and cloud security
    • Hardware and Logistics: PCs, laptops, monitors, digital displays, hardware services and logistics; lifecycle management through AppDirect
    • Managed and Pro Services: Professional support for UCaaS and CCaaS; managed services and monitoring (NOC, SOC and cloud) through AppDirect

  2. StrategiCom works with over 900 vendors to deliver right-fit communications, connectivity, cloud, security, AI, energy, and software solutions to organizations across industries. Our vendor-agnostic advisors survey the marketplace to recommend solutions that help clients solve their challenges and meet their goals without bias or agenda. By leveraging our deep market knowledge and relationships with vendors, we give our clients access to industry-leading platforms at competitive prices, and without the hassle of haggling with multiple vendors.

  3. StrategiCom is paid directly by carriers through fractional residuals, which means we're incentivized to keep clients happy for the long term. Our success depends on our clients' continued satisfaction.

  4. Direct vendors must meet sales quotas and are often under pressure to push specific products and applications – even if they aren't the best fit for the client. Unlike direct vendors, StrategiCom doesn't have to answer to corporate mandates. Our sole mission is to connect clients with the services that will streamline operations and help them achieve their goals.

    Because our consultants are committed to fostering long-term relationships with clients, we provide ongoing advisory support after implementation. We leverage our relationships with vendors to escalate issues that arise to ensure they are resolved promptly.

Ready to streamline your communications & technology stack?

Schedule a telecom audit. We'll review your infrastructure, expenses, and usage, and show you exactly where money and operational efficiency are being left on the table.

Request a telecom audit→Contact our team

Got a challenge for us? We want to hear about it.

Whether it's an outage, a billing mystery, or a renewal coming due — our advisors will take the call. Direct dial, real humans, no queue.

Contact our team→(888) 970-1080