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StrategiCom

StrategiCom, in plain facts.

StrategiCom is a vendor-neutral technology advisory firm that helps organizations modernize and simplify their communications and technology stacks, eliminate redundant technologies, reduce spend, and unlock new efficiencies through modern, unified technology solutions.

Mission Statement

Mission. To deliver better technology, better pricing, and better support to our clients so they can focus on their business, not their vendors.

Purpose. StrategiCom guides organizations through the crowded landscape of communications and emerging technologies and helps them select and optimize the right solutions for long-term success.

Core Service: Technology Advisory

StrategiCom offers vendor-agnostic guidance that helps clients identify redundant technologies, reduce spend, and modernize operations.

  • (01)

    Communications Solutions

    UCaaS, CCaaS, data, network, satellite, SD-WAN, mobility and IoT

  • (02)

    Software as a Service

    Microsoft, Google, ERP, CRM, productivity business applications

  • (03)

    Artificial Intelligence

    Large language models, agentic AI, Copilot, chat bots, customer experience

  • (04)

    Cloud Infrastructure

    Public, private and hybrid cloud data centers, disaster recovery

  • (05)

    Energy

    EV charging, water and waste, electricity, natural gas, solar

  • (06)

    Hardware and Logistics

    PCs, laptops, phones, monitors, digital displays, hardware services and logistics; lifecycle management through AppDirect

  • (07)

    Managed and Pro Services

    Professional support for UCaaS and CCaaS; managed services and monitoring (NOC, SOC and cloud) through AppDirect

  • (08)

    Security

    Network, endpoint and cloud security

How StrategiCom Works

  1. (01)

    Step 1: Technology Audit

    We assess your current systems, vendor relationships, and costs to identify inefficiencies and opportunities.

  2. (02)

    Step 2: Recommendations

    We present optimized vendor-neutral solutions — often achieving higher performance and reliability at equal or lower cost.

  3. (03)

    Step 3: Ongoing Advisory

    We remain your long-term technology advocate, ensuring your systems evolve with your needs and your vendors stay accountable.

Target Clients

StrategiCom is industry-agnostic and serves organizations with approximately 50 to 2,000 users. Clients are primarily U.S.-based, though we do have international support capabilities.

Here's a snapshot of some types of clients we work with most frequently, and their needs:

  • (01)

    Regional banks

    Require security, compliance, and best-in-class customer experience support

  • (02)

    Healthcare providers

    Need complex call routing, EMR integrations, and 24/7 uptime

  • (03)

    Manufacturers

    Require robust inbound/outbound communications systems and omni-channel AI

  • (04)

    Law firms and offices

    Depend on seamless scheduling and collaborative communications applications

  • (05)

    Large call centers

    Need resilient systems and AI-driven analytics

Common Client Challenges

  1. (01)

    Vendor Sprawl

    Too many disjointed systems and providers create confusion, inefficiencies, and higher costs.

  2. (02)

    Ineffective Support

    Rotating account reps, finger-pointing between vendors, and poor follow-through lead to wasted time and frustration.

  3. (03)

    Complexity

    Decision-makers often feel overwhelmed by technology choices and fear making costly mistakes.

  4. (04)

    Outdated Systems

    Legacy infrastructure limits scalability, reduces reliability, and inflates costs.

  5. (05)

    Data Security & Compliance Risks

    Siloed systems increase vulnerability and non-compliance risks, especially in regulated industries.

StrategiCom's Solution

StrategiCom acts as a trusted technology advisor, providing clarity, consistency, and control. When organizations work with StrategiCom they get:

  • (01)A single, knowledgeable point of contact
  • (02)Consolidated vendor relationships and billing
  • (03)Transparent cost analysis and benchmarking
  • (04)Proven vendor relationships and escalation paths
  • (05)Tailored implementations and integrations
  • (06)Proactive system monitoring and optimization

Value Proposition

Simplify tech and reduce costs
Vendor-neutral auditing and consolidation
Improve reliability
Dual-bandwidth, redundant architecture
Avoid bad vendor decisions
Transparent recommendations
Empower teams
Unified systems that streamline workflows
Stay secure
Partnerships only with vendors who meet high compliance standards

Results for Clients

Organizations that don't partner with StrategiCom experience:

  • Continued vendor chaos and inefficiency
  • Overpayment for outdated systems
  • Reactive support and lost productivity
  • Increased risk of outages and data breaches

Clients who partner with StrategiCom enjoy:

  • Smarter technology investments
  • More resilient infrastructure
  • Cost savings and greater ROI
  • More satisfied employees and customers
  • A trusted partnership with ongoing advisory support

Quick Facts

20+
Years in business
900+
Trusted vendor partnerships
2k+
Companies served

StrategiCom Promise

We'll never push a product you don't need. We're paid by carriers, which means our only incentive is your satisfaction. Our long-term success depends on keeping your business running smoothly.

  1. StrategiCom is a vendor-neutral telecom consultant and technology advisor that helps organizations modernize their communications and technology stack. Our roots are in telecom, but our expertise extends beyond communications systems. We provide expert guidance, unbiased vendor recommendations, and ongoing advisory support across the following areas:

    • Communications Solutions: UCaaS, CCaaS, data, network, satellite, SD-WAN, mobility and IoT
    • Software as a Service (SaaS): Microsoft, Google, ERP, CRM, productivity business applications
    • Artificial Intelligence (AI): Large language models, agentic AI, Copilot, chatbots, customer experience
    • Cloud Infrastructure: Public, private and hybrid cloud data centers, disaster recovery
    • Energy: EV charging, water and waste, electricity, natural gas, solar
    • Cybersecurity: Network, endpoint and cloud security
    • Hardware and Logistics: PCs, laptops, monitors, digital displays, hardware services and logistics; lifecycle management through AppDirect
    • Managed and Pro Services: Professional support for UCaaS and CCaaS; managed services and monitoring (NOC, SOC and cloud) through AppDirect

  2. StrategiCom works with over 900 vendors to deliver right-fit communications, connectivity, cloud, security, AI, energy, and software solutions to organizations across industries. Our vendor-agnostic advisors survey the marketplace to recommend solutions that help clients solve their challenges and meet their goals without bias or agenda. By leveraging our deep market knowledge and relationships with vendors, we give our clients access to industry-leading platforms at competitive prices, and without the hassle of haggling with multiple vendors.

  3. StrategiCom is paid directly by carriers through fractional residuals, which means we're incentivized to keep clients happy for the long term. Our success depends on our clients' continued satisfaction.

  4. Direct vendors must meet sales quotas and are often under pressure to push specific products and applications – even if they aren't the best fit for the client. Unlike direct vendors, StrategiCom doesn't have to answer to corporate mandates. Our sole mission is to connect clients with the services that will streamline operations and help them achieve their goals.

    Because our consultants are committed to fostering long-term relationships with clients, we provide ongoing advisory support after implementation. We leverage our relationships with vendors to escalate issues that arise to ensure they are resolved promptly.