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StrategiCom
About

Telecom consulting, since 2004.

StrategiCom is a telecom consultant and technology advisor that helps organizations streamline their communications and technology stack. Since 2004, our advisors have helped clients across industries modernize their phone systems, upgrade their cloud infrastructure, strengthen their approach to cybersecurity, leverage AI to boost productivity, and more.

We understand that no two organizations are alike, and know that cookie-cutter solutions rarely suffice. Unlike direct vendors who have agendas and sales quotas to meet, StrategiCom surveys the marketplace to recommend tailored solutions that fit seamlessly into your company's workflows and will help you achieve your short- and long-term goals. We represent over 900 vendors and leverage our deep knowledge to match you with the provider (or providers) that deliver the services and solutions your organization needs to scale, build resiliency, or operate more efficiently.

Our mission: get you better technology, better pricing, and better support.

Unparalleled Advisory Across the Technology Wheel

Roots in telecom. Reach across the whole stack.

StrategiCom's roots are in telecom, but our value and expertise extend far beyond communications systems. We help clients consolidate vendors and streamline a diverse range of technology solutions and other utilities. By removing the friction that's created when systems and vendors are siloed, we empower clients to operate more efficiently and with greater agility.

We provide expert guidance, vendor recommendations, and ongoing advisory support across the following areas:

(01)

Communications Solutions

UCaaS, CCaaS, data, network, satellite, SD-WAN, mobility and IoT

(02)

Software as a Service (SaaS)

Microsoft, Google, ERP, CRM, productivity business applications

(03)

Artificial Intelligence (AI)

Large language models, agentic AI, Copilot, chatbots, customer experience

(04)

Cloud Infrastructure

Public, private and hybrid cloud data centers, disaster recovery

(05)

Energy

EV charging, water and waste, electricity, natural gas, solar

(06)

Hardware and Logistics

PCs, laptops, monitors, digital displays, hardware services and logistics; lifecycle management through AppDirect

(07)

Cybersecurity

Network, endpoint and cloud security

(08)

Managed and Pro Services

Professional support for UCaaS and CCaaS; managed services and monitoring (NOC, SOC and cloud) through AppDirect

By approaching comms and technology systems holistically, we eliminate vendor sprawl and operational chaos for our clients, and implement better solutions, typically for the same or lower cost.

The StrategiCom Advantage

Not a "sell it and forget it" partner.

Most traditional channel partners operate on a "sell it and forget it" model. After closing the deal, you may never hear from them again. StrategiCom takes a fundamentally different approach.

Our rigorous discovery process helps us understand your pain points and recommend solutions that truly fit your needs, not just what a vendor wants to sell you. We speak both carrier and customer language, and translate technical jargon into clear, actionable recommendations. And because we're paid by carriers, we're motivated to maintain long-term partnerships with clients, and not just close sales quickly.

  1. (01)

    Unbiased, Vendor-Neutral Advice

    StrategiCom isn't motivated by meeting sales quotas for specific vendors; our only goal is to get your organization the right solution for your needs. We represent over 900 vendors and will recommend what works best for you.

  2. (02)

    Over 20 Years of Industry Experience

    Our team has helped businesses across industries implement right-fit communications and technology solutions for over two decades. We know how the industry has evolved and can see what's on the horizon.

  3. (03)

    Your Satisfaction, Our Success

    We're paid directly by carriers through fractional residuals, which means we're incentivized to keep you happy for the long term. Our success depends on your continued satisfaction.

  4. (04)

    Wide-Ranging Expertise

    From UCaaS to CCaaS, AI to cloud infrastructure, hardware and logistics to energy and beyond, StrategiCom provides guidance across your entire communications and technology stack.

To learn how StrategiCom can help your organization achieve better communications and technology outcomes, contact us to schedule a telecom audit.

Frequently Asked Questions
  1. StrategiCom is a vendor-neutral telecom consultant and technology advisor that helps organizations modernize their communications and technology stack. Our roots are in telecom, but our expertise extends beyond communications systems. We provide expert guidance, unbiased vendor recommendations, and ongoing advisory support across the following areas:

    • Communications Solutions: UCaaS, CCaaS, data, network, satellite, SD-WAN, mobility and IoT
    • Software as a Service (SaaS): Microsoft, Google, ERP, CRM, productivity business applications
    • Artificial Intelligence (AI): Large language models, agentic AI, Copilot, chatbots, customer experience
    • Cloud Infrastructure: Public, private and hybrid cloud data centers, disaster recovery
    • Energy: EV charging, water and waste, electricity, natural gas, solar
    • Cybersecurity: Network, endpoint and cloud security
    • Hardware and Logistics: PCs, laptops, monitors, digital displays, hardware services and logistics; lifecycle management through AppDirect
    • Managed and Pro Services: Professional support for UCaaS and CCaaS; managed services and monitoring (NOC, SOC and cloud) through AppDirect
  2. StrategiCom works with over 900 vendors to deliver right-fit communications, connectivity, cloud, security, AI, energy, and software solutions to organizations across industries. Our vendor-agnostic advisors survey the marketplace to recommend solutions that help clients solve their challenges and meet their goals without bias or agenda. By leveraging our deep market knowledge and relationships with vendors, we give our clients access to industry-leading platforms at competitive prices, and without the hassle of haggling with multiple vendors.

  3. StrategiCom is paid directly by carriers through fractional residuals, which means we're incentivized to keep clients happy for the long term. Our success depends on our clients' continued satisfaction.

  4. Direct vendors must meet sales quotas and are often under pressure to push specific products and applications – even if they aren't the best fit for the client. Unlike direct vendors, StrategiCom doesn't have to answer to corporate mandates. Our sole mission is to connect clients with the services that will streamline operations and help them achieve their goals.

    Because our consultants are committed to fostering long-term relationships with clients, we provide ongoing advisory support after implementation. We leverage our relationships with vendors to escalate issues that arise to ensure they are resolved promptly.

Get started

Ready to streamline your communications & technology stack?

Schedule a telecom audit. We'll review your infrastructure, expenses, and usage, and show you exactly where money and operational efficiency are being left on the table.

Or talk to us

Got a challenge for us? We want to hear about it.

Whether it's an outage, a billing mystery, or a renewal coming due — our advisors will take the call. Direct dial, real humans, no queue.