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StrategiCom

Managed services that work as hard as you do.

For your business, being “always on” is necessary, and outdated, fragmented systems just don't make the cut. At StrategiCom, we deploy cutting-edge technology not just to keep up, but to keep you ahead.

Our Managed Services encompass everything from iron-clad cybersecurity to ensuring your mobile workforce is operating at peak efficiency, all managed end-to-end by our dedicated team.

Your 24/7 Eyes and Ears on the Digital Ground

Our network management and monitoring solutions are about giving you peace of mind and total control over your IT environment. Here's how we make sure you're always in the driver's seat:

  1. 01

    Proactive Monitoring and Management

    Our Network Operations Center (NOC) is on the job 24x7x365, ensuring your systems are always up and running. We monitor your network round the clock, predict potential issues, and resolve them before they impact your business.

  2. 02

    Tailored Incident Management

    Every business is unique, and so are your needs. Our specialized team delivers high-touch incident management tailored to your specific environment, following ITIL procedures customized to your requirements.

  3. 03

    Single Pane of Glass Visibility

    Gain real-time insights with a consolidated view of all your devices and network health. Whether it's up, down, or degraded, you'll have the full picture and be ready to act.

Why StrategiCom Managed Services?

With every minute of downtime potentially costing up to $10k, can you afford to be reactive? StrategiCom's Managed Services are your frontline defense, guaranteeing minimal downtime and maximum efficiency.

  1. (01)

    Integrated Toolset

    We combine the powers of ServiceNow, LogicMonitor, and Sisense into one integrated platform, allowing you to manage and resolve incidents efficiently.

  2. (02)

    Comprehensive Reporting

    With our advanced dashboard and reporting features, you can analyze historical data to identify trends and better plan your capacity and resources.

  3. (03)

    Additional Professional Services

    Need more than just monitoring? Our suite of professional services covers project management, field services, engineering, and more, ensuring you have the support you need, end-to-end.

Download our Managed Services Datasheet↓

  1. StrategiCom is a vendor-neutral telecom consultant and technology advisor that helps organizations modernize their communications and technology stack. Our roots are in telecom, but our expertise extends beyond communications systems. We provide expert guidance, unbiased vendor recommendations, and ongoing advisory support across the following areas:

    • Communications Solutions: UCaaS, CCaaS, data, network, satellite, SD-WAN, mobility and IoT
    • Software as a Service (SaaS): Microsoft, Google, ERP, CRM, productivity business applications
    • Artificial Intelligence (AI): Large language models, agentic AI, Copilot, chatbots, customer experience
    • Cloud Infrastructure: Public, private and hybrid cloud data centers, disaster recovery
    • Energy: EV charging, water and waste, electricity, natural gas, solar
    • Cybersecurity: Network, endpoint and cloud security
    • Hardware and Logistics: PCs, laptops, monitors, digital displays, hardware services and logistics; lifecycle management through AppDirect
    • Managed and Pro Services: Professional support for UCaaS and CCaaS; managed services and monitoring (NOC, SOC and cloud) through AppDirect

  2. StrategiCom works with over 900 vendors to deliver right-fit communications, connectivity, cloud, security, AI, energy, and software solutions to organizations across industries. Our vendor-agnostic advisors survey the marketplace to recommend solutions that help clients solve their challenges and meet their goals without bias or agenda. By leveraging our deep market knowledge and relationships with vendors, we give our clients access to industry-leading platforms at competitive prices, and without the hassle of haggling with multiple vendors.

  3. StrategiCom is paid directly by carriers through fractional residuals, which means we're incentivized to keep clients happy for the long term. Our success depends on our clients' continued satisfaction.

  4. Direct vendors must meet sales quotas and are often under pressure to push specific products and applications – even if they aren't the best fit for the client. Unlike direct vendors, StrategiCom doesn't have to answer to corporate mandates. Our sole mission is to connect clients with the services that will streamline operations and help them achieve their goals.

    Because our consultants are committed to fostering long-term relationships with clients, we provide ongoing advisory support after implementation. We leverage our relationships with vendors to escalate issues that arise to ensure they are resolved promptly.

Ready to transform your operations?

Let's simplify and supercharge your IT operations. Discover how embracing StrategiCom Managed Services can not only maintain but accelerate your business growth. Don't just keep up with the times—stay ahead of them.

Request a telecom audit→Contact our team

Got a challenge for us? We want to hear about it.

Whether it's an outage, a billing mystery, or a renewal coming due — our advisors will take the call. Direct dial, real humans, no queue.

Contact our team→(888) 970-1080